24×7
Pro
Monitoring
The fastest response in the nation
Alarm notification speed
30 seconds
330 seconds
Just a touch away
Award-winning 24×7 Pro Monitoring is always just a touch away with the safeTouch Panel’s 2-Way Voice feature, and J.D. Power & Associates ranks it #1 in customer service and overall customer satisfaction with home security systems – 2018. 2-Way Voice features work something like an intercom, but it’s much more powerful. In fact, it could help save a life. When your home’s alarm or a panic button is activated, two-way hands-free communication with the monitoring center begins.
Here’s what happens during an alarm
Agents work quickly to determine the nature of the alarm
If necessary, they’ll contact help immediately
Accordingly, agents stay involved until the alarm is resolved
The fastest response in the nation.
With any service plan, 24×7 Pro Monitoring includes ASAPer®, a patented alarm alert system, which means you can:
- Receive alarm alerts in seconds
- In addition, you can clear false alarms instantly
- Most importantly, you can group chat with emergency contacts, ensuring everyone is safe
Here’s how it works
Even if your Panel is shattered, an alarm is sent to the monitoring center via a secure, cellular connection.
Seconds later, you & your emergency contacts get alerts via SMS, email, or voice, depending on availability.
Finally, if agents can’t reach anyone, or if no one reports a false alarm, the police will be sent to your home.
Expertise and experience make all the difference
The Alarm Response Center handles over 2 million alarms a year, having done it successfully for nearly 25 years. Above all, you get award-winning emergency support and exclusive ASAPer technology that can keep you connected during an alarm with your emergency contacts.
Just a touch away
Award-winning 24×7 Pro Monitoring is always just a touch away with the safeTouch Panel’s 2-Way Voice feature, and J.D. Power & Associates ranks it #1 in customer service and overall customer satisfaction with home security systems – 2018. 2-Way Voice features work something like an intercom, but it’s much more powerful. In fact, it could help save a life. When your home’s alarm or a panic button is activated, two-way hands-free communication with the monitoring center begins.
The fastest response in the nation
With any service plan, 24×7 Pro Monitoring includes ASAPer®, which means you can:
- Receive alarm alerts in seconds
- In addition, clear false alarms instantly
- Most importantly, you can group chat with emergency contacts to make sure everyone is safe
Experience and expertise make all the difference
The Alarm Response Center handles over 2 million alarms a year, having done it successfully for nearly 25 years. Above all, you get award-winning emergency support and exclusive ASAPer technology can keep you connected during an alarm with your emergency contacts.